Business Process Analyst (Order to Cash / Operations / Customs)


Description of
this vacancy

Business Process Analyst (Order to Cash / Operations / Customs)

Start your career as a Business Process Analyst at Vopak! Be a key contributor in defining and enhancing business processes, fostering collaboration between Vopak's demand organization, corporate units, and IT solution delivery teams. Join us on this dynamic journey of innovation and improvement in an international-oriented company.

What will you do as a Business Process Analyst?

In this role you are responsible for defining, improving and innovating the business processes. Analyze and challenge current states, and work on improvements. You are the liaison between the Vopak demand organization at both corporate, business units and our IT solution delivery teams. You will link business use cases towards user stories and make them happen. You will ensure the solutions created are in line with established enterprise architecture. It is a hybrid role, combining your eagerness to improve processes, your knowledge of business processes and your experience to run projects with multiple stakeholders with good results.

What do we offer you?

  • Working location is in Coimbra in Portugal.

  • A competitive salary matching your experience and knowledge;

  • 30 holidays;

  • A collective health insurance policy whereby Vopak pays 50% of the nominal costs;

  • A good pension plan through our own pension fund;

  • Good career opportunities.

What are the requirements for being a Business Process Analyst?

As our new colleague you are a real team player, customer focussed and committed to realizing the best result for Vopak. With our ambition in mind we are searching for candidates who are experienced with working in an international oriented company. And of course you have:

  • Minimum 7 years of relevant work experience in innovation and IT delivery, preferably in the logistics supply chain or processes like Order to Cash / Operations / Customs

  • Track record in Process improvements;

  • Hands on experience in end to end software life cycle, from design to implementation;

  • Customer oriented, efficient, initiative taking team worker who is able to analyze problems without losing sight of result and quality;

  • Eagerness for investigating and applying new innovations to support process improvements in proof of concepts and pilots;

  • Master degree (intersection IT/Business);

  • Competences: Fluent in writing and speaking English, able to work in a challenging environment with multiple stakeholders, strong conceptual and analytical skills, good communication skills, critical thinker;

  • Certified in LEAN;

  • Experience in Process Modeling languages;

  • Experience with data modeling and data architecture

  • Experience with API’s; define, design and functional integration testing

  • Experience in agile way of working;

  • International mindset, willingness to travel.

What are the core responsibilities?

  • Be the spider in the web between the functional area and the technical area to guide the development, delivery and implementation. You work together with all roles involved in the software development and implementations.

  • Collect, document and maintain User Requirements Specifications and User Stories for the IT capabilities based on the detailed process models;

  • Perform fit-gap analysis, specify change requests and formally test and accept new or revised IT solutions;

  • Align with enterprise-, solution-, and data architects on mapping requirements to a suitable data model and solution design;

  • Document and maintain detailed business process descriptions for Vopak process management.

Want to start as a Business Process Analyst at Vopak?

Then apply via the ‘apply’ button. We are looking for your application!

Vopak is an equal opportunity employer. Everyone is different, and the differences in people allow us to match our ambitions and drive inclusion across the business. That's why we are curious about who you are!


Candidate Journey

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Nazli Tuncay

+31 (6) 57033646

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Vopak is an equal opportunity employer. Everyone is different, and the differences in people allow us to match our ambitions and drive inclusion across the business. That's why we are curious about who you are! Would you like to join?