Representative, Customer Inventory

Storing vital products with care

Storing vital products with care

Essential Job Functions

  • Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SH&E principles and values; champions safety as necessary

  • Monitors variances between book and actual tank volumes 

  • Responsible for the reconciliation process 

  • Assists both Operations and Customer Service

  • Controls, reviews, prepares, and sends governmental reports

  • Handles product change requests 

  • Monitors tank volumes and contents; ensures accuracy; reports information in a timely manner

  • Prepares paperwork for vessels, pipelines, transfers, and direct moves; confirms quantities with inspectors

  • Processes product changes in tanks in database system; orders corrections as necessary

  • Updates tank strapping in database system

  • Performs periodic verification checks on inventory reported by other departments

  • Recommends improvements to system based on individual events and or trend analysis of  issues

  • Trains regularly on all Federal, state and local environmental regulations, requirements and guidelines including, but not limited to, RCRA requirements; follows and adheres to all guidelines, regulations, and requirements

  • Trains both Operations and Customer Service personnel in inventory management; works as a team member with others in Operations 

  • Assists with or performs research as needed

  • Maintains departmental files

  • Performs other duties assigned by management that fall within the generally expected scope of this position

Experience and Requirements

  • High school diploma or GED and several years general office experience

  • College courses in Business, Finance or related fields preferred

  • Experience in accounting or finance preferred

  • Minimum of 3+ years customer service or administrative experience, especially in operations environment 

  • Customer service focus; ability to deal with diverse personalities; negotiation and conflict resolution skills

  • Knowledge of Company processes and infrastructure; ability to locate customer information including contracts; excellent terminal knowledge; experience working with gauging and line activities; experience in product inventory work and confirmation of orders

  • Good knowledge of customer agreements and contracts; understanding of customer key  success factors for products stored with Company; knowledge of customer's logistic processes for products stored with Company

  • Experience working with Federal, state and local environmental regulations including RCRA preferred

  • Ability to prioritize work; multi-tasking skills; experience performing inventory analysis, time studies, etc.; organizational skills; ability to perform complex calculations using a calculator

  • Research experience; ability to create solid presentations

  • Excellent English communications skills including ability to read, write, and speak fluently; ability to communicate with transportation workers and co-workers; good team player 

  • Solid computer skills including Microsoft Office Suite, various email and internet programs and applications, financial software programs, sales/order database systems, and other Company programs; excellent data entry skills

Application process

Step 1
Step 2
1st interview
Step 3 (optional)
Online assessment
Step 4
2nd interview
Step 5

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Ava Brown

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