Senior Network Engineer

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Description of
this vacancy

Start your career as a Senior Network Engineer at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.

Ready to develop yourself and make a positive impact? Improve the world and start as a Senior Network Engineer at Vopak.

What will you do as a Senior Network Engineer?

This position provides overall direction and leadership to the operational activities of the GNOC (Global Network Operations Center). To accomplish their primary goal of network monitoring and troubleshooting telecommunication, networks and systems, NOC engineers perform several tasks. A NOC engineer ensures smooth functioning of the network for business needs and keeps the downtime to a negligible level.

What do we offer you?

  • A market-based salary depending on your experience and knowledge and attractive bonuses

  • Medical Insurance

  • Basic Life/AD&D Insurance

  • Paid Time Off

What do we expect from you as a Senior Network Engineer?

  • Bachelor’s degree in a related field or equivalent work experience.

  • 5+ years of IT experience, including 2-3 years of experience supervising staff

  • 3+ years Fortinet NSE4 firewall experience, preferred Fortinet NSE5

  • Cisco CCNA Required / CCNP are preferred

  • Experience with monitoring and ticketing management systems, like PRTG and Service-Now

  • Good familiarity with firewalls, switches, and networking concepts

  • Must have demonstrated multiple project management skills

  • Ability to interact effectively with employees, management, and customer

  • Demonstrated ability to setup and document new processes and improve where needed

  • Prior experience in working in a 24x7x365 Network Operations Centre

  • Certified with firewalls, switches, and networking concepts

  • Demonstrated ability to document processes

What does your day look like?

Your core responsibilities are:

  • Primary responsibilities: managing the Network 24 x 7 command center; coordination of change management activities; incident resolution; command and coordination during major service Interruptions; ensuring notifications and updates; support to engineers; on-going monitoring and logging consolidation; and completing detailed reviews for major network outages; ensure proper change management; execute problem management; service level management. The ideal candidate must have solid management skills and a track record for leading international teams in a highly technical, process-driven environment.

  • Monitor Systems: monitor the performance and capability of networking systems using diversified tools. They figure out the malfunctioning of hardware, software, and environmental alerts. When a problem is recognized, NOC Engineers do the root cause analysis (RCA).

  • Troubleshoot Problems: work to triage or troubleshoot the issues, within the defined areas. NOCs generally have standard operating procedures (SOP) that the NOC engineer will closely follow. This may include coordinating with third-party vendors, customer contacts, or other IT teams for a holistic solution.

  • Tracking Issues: In response to incidents, the NOC engineer should carefully track and document all defects and resolutions in detail. This helps in increasing the expert base of NOC and helps in maintenance of the system's health record. Often, the NOC has a ticketing system that the NOC Engineer is accountable for updating.

  • Report Incidents: When the technical issues are complicated and need an immediate response or troubleshooting, NOC engineers must escalate the matter to management as per their SOP (Standard Operation Procedure). If need be, they can include the other IT resources, 3rd party or vendors for a faster resolution after obtaining the proper approvals. They maintain the appropriate communication channels within intra teams or outside so that all stakeholders are kept informed ahead in a time bound manner.

  • Execute Changes: assess, design and implement changes based on requests from business in a secure way with minimum impact to the customer's operation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Applicants must be eligible to work in the United States.  The Company will not sponsor immigration or work visas.

Want to start as a Senior Network Engineer at Vopak?

Are you ready to share your vision and contribute to Vopak's projects? Then start as a Senior Network Engineer and apply now!

Candidate Journey

Want to know more?

We would like to tell you more!

Rocio Velasquez

+57 (605) 3850606 x110

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Vopak is an equal opportunity employer. Everyone is different, and the differences in people allow us to match our ambitions and drive inclusion across the business. That's why we are curious about who you are! Would you like to join?